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  • In-House Repairs

    The key to continued reliability

    In addition to on-site maintenance and service, Yushin America's Service Dept. offers in-house repairs of hand-held controllers, touch screens and different robot components.  Just contact us for a repair quote and then ship your defective components to Yushin America's headquarters in Rhode Island for fast, Yushin-certified service.

    Standard repair rates are below:

    Hand-held Controller Repair:
    Repair Evaluation - $155.00 each (this fee is waived if the repair is completed by YAI)
    Repair Fee - cost of parts needed and labor
    Products - HOPII, HOPIII, HOPIII-M, HOPIII-G, HOP Five
    Note: For HOPIII-G hand-held controllers that cannot be repaired, the motherboard can be replaced for a fee of $620.00 each.

    Interface Box Repair:
    Repair Evaluation - $155.00 each (this fee is waived if the repair is completed by YAI)
    Repair Fee - cost of parts needed and labor
    Products - HOPII, HOPIII, HOPIII-M, HOPIII-G, HOP Five

    Touch Screen Repair:
    Repair Evaluation - $200.00 each (this fee is waived if the repair is completed by YAI)
    Repair Fee - cost of parts needed and labor
    Products - VN-EA, VNX, RA, RC, YA, YC

    PC/AT Repair:
    Repair Evaluation - $200.00 each (this fee is waived if the repair is completed by YAI)
    Repair Fee - cost of parts needed and labor
    Products - VN-EA, VNX, RA, RC

    NC/ID Data & Program:
    NC/ID Data or Program Copy - $300.00 each
    NC/ID Data or Program Copy for HOP Five, YC, YC - $325.00 each
    NC/ID Data or Program Copy for RA, RC - $375.00 each

    Shipping charges are not included in the above prices.
    Pricing is subject to change based on availability of parts.

    To request a repair, please contact::
    webservice@yushin.com
    Tel: (401) 463-1800, choose option 2 or enter Extension 3395
    Dir: (401) 490-4972
    Fax: (401) 463-1814


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